oh how i hate ups... (not to be confused with usps, who i love)

i've been crippled in my activity for the day because i'm waiting for a ups delivery. it says it's out for delivery, but will i receive it? i am a hostage in my own home because of their delivery policy:

the shipment has reached the destination ups facility and is ready to be dispatched for delivery. except for premium air shipments, deliveries can occur at any time during ups's hours of operation to residential addresses and by close of business to commercial addresses. ups cannot schedule a specific delivery time within that window.

so... i can get it at 7 o'clock in the morning or 7 at night. really??? you can't narrow the window any further than that?!? even comcast gives me a 4 hour window. really ups???